| Issue ID | 1388888 |
| Internal NHTSA # | 11002718 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2015 |
| File date | 16/06/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | On june 16,2017, while i was driving on freeway, i tried to slowed down but it turned out to accelerate suddenly at around 85mph, the steering system was messed up and i lost control of my car , the more i try to brake the faster the car crashed , so it crashed to the right side and rolled over down to the ditch , i called 911 and unfortunately there was no signal, i could not open the door nor window. The smoke came out from inside and the car caught on fire , i could have been burnt to death alive without people passing by , they used a big rock to break the window and pulled me out of the car, two minutes later , the car exploded and burnt to ground. This is a horrible experience , people like me spent so much money on purchasing such an expensive car with expectation to be safer in driving , but when it comes to car accident , there are still so many flaws which could have led to wrongful death , this makes me feel frustrated and i called mb long beach and beverly hills , they just showed indifferent and it's none of their business . I'm now very disappointed and i hope there won't be any victims like this . I was the exception and i hope people driving mb glk350 could be lucky enough . Mb owes me an explanation and independent investigation should be carried out , maybe a recall if necessary for the safety of consumers . |
| Vehicle Mileage at Failure | 90 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | WDCGG5HB3FGXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 68 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |